Technical Support Consultant

Technical Support Consultant - SAP - German Speaking - 25,000 - 30,000 + European Travel

TSD Specialists Ltd. is seeking a highly motivated technical person to join a global enterprise application software company based in Hull, Yorkshire. You will have a strong background in support and be interested in learning SAP.

Our partner will train you on everything you need to know in order to be successful-in return they expect you to be an eager learner and dedicated to excellent customer service and problem solving. This is not a Developer role, but we will require someone with an aptitude to understand functional and technical aspects of our software.

Essential Skills:

* Support experience
* Excellent Customer Care
* CRM experience
* Fluent in either German, Spanish or French

Desirable Skills:


Job Responsibilities;

*Manage post-sales customer relationships
*Work with customers to understand their business process and assist them with fully utilizing our software
*Work remotely with customers to implement software
*Travel to customer sites to administer training and consulting
*Respond to customer support tickets
*Manage the Customer Portal
*Track support tickets and customer contacts in the customer relationship management (CRM) system.

If successful, you will have an exciting start to 2013 and will be joining a small but growing team based in Hull. You will receive a pension, have access to free parking and extra annual leave. The hours of work are flexible.

This vacancy is commutable from; Hull, York, Doncaster, Grimsby, Scunthrope, Lincoln, Sheffield.

TSD Specialists Ltd. are an I.T Recruitment Consultancy acting on behalf of our client.

Job Type : Permanent

Location : Hull, York, Doncaster, Grimsby, Scunthorpe, Lincoln, Sheffield

Salary : 25,000 - 35,000

Date Advertised : 19 Dec 2012

Sorry, this position is no longer available.

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